Returns & Refunds

Returns and refund policy

This is a starter policy and must be reviewed and approved by the business before launch. It is not legal advice.

If an order is incorrect, damaged, missing, or there is a concern about product quality, contact us as soon as possible with your order number and relevant details so we can review the issue.

For food safety reasons, do not return perishable food unless the store specifically instructs you how to do so. Please keep relevant packaging and photos where possible.

This policy does not exclude or limit any rights customers have under applicable Australian Consumer Law. Add the final process, timeframes and contact details after business review.